For your protection, we do not keep your credit card information in our system, it is all handled through Secure Socket Layer (SSL) connections using our payment gateway, Authorize.Net. Therefore all orders are paid at the time the order is placed, not when the order actually ships. We are sorry for the inconvenience this may cause, especially when shipping is delayed due to backorders or when items are out of stock. If you would like to cancel your order for any reason, we will promptly void or refund any payment transactions which have already transpired.
If paying via PayPal, money will be transferred immediately from your PayPal balance, bank account or billed to the Credit Card on your account. For MasterCard, VISA and Discover Card users, the transaction will be sent to your card issuer as "authorization & capture", all transactions will be batched once daily around midnight, and funds transferred once a successful capture is complete, the transaction should post to your account within 24-48 hours.
SPECIAL NOTE for Debit Card users: Your bank may place a temporary hold on funds in your checking account from the moment the order is placed until the payment transaction with us is settled. This temporary hold may take up to 48 hours for successful settlement and release of the hold status. The hold status may be even longer for VOIDED transactions. Please understand that this is your bank's policy, not ours. Therefore, we highly recommend using a credit card rather than a debit card for online purchasing.
For dog box purchases, if you select a "Commercial" ship to location and the address is really a Residential location, we will assess the $45 residential delivery fee as a rebilled charge to your credit card at the time of shipment.
While we strive to keep our website up-to-date with current stock status, based on the number of items we carry, that can prove to be a full time job in itself. In an effort to bring you the largest selection of Upland Sporting Gear, we stock many of our most popular items in-house but there are also a number of items that are shipped from our other warehouse locations around the country and therefore our website cannot track inventory quantities. This can sometimes result in products showing as available for purchase which are actually out of stock. In many cases, our out of stock status is only temporary and we can opt to keep your order on file and fill the backordered item when it becomes available. We will promptly notify you and work with you on alternate product options or cancel transactions and process voids or refunds.
Special Order Merchandise
Some of our merchandise is labeled as Special Order, meaning we do not generally carry these items in stock and there could be a shipping delay of 4 to 6 weeks or more. Special Order items are clearly labeled in the product description and must be acknowledged as Special Order at the time the item is added to your shopping cart. Special Order items can be canceled up until the item ships, but the refund will be assessed a 3% surcharge to cover payment processing fees.
Iowa state law requires that we collect 7% sales tax for all orders processed and shipped to an Iowa address. We do not charge sales tax for any orders that are shipped outside the state of Iowa (IA).
EverythingUpland.com sells items that are restricted by Federal, State and/or Local law. Anyone purchasing any of these items must be 21 years of age or older. Examples of restricted items include but are not limited to ammunition and blank pistols.
If you are purchasing ammunition or any other restricted items, you warrant that you have read this notice and that you are:
- an adult over the age of 21 and
- are not under any legal disability that would preclude you from purchasing, owning, possessing or transferring the item or items you are ordering.
For safety reasons, ammunition or any other restricted items cannot be returned.
Ammunition can only be sent to the 48 continental United States. Shipment is via UPS ground only.